A few weeks ago, I lost my ATM card.Â Well, I didn’t exactly lose it.Â I left it.
I left it in an ATM two hundred miles away from home.
I was visiting a friend in the hospital, and I wanted to give the family a little cash, just to help them with traveling / lodging expenses.Â While talking on the phone with my wife, I drove off from the ATM, and forgot to retrieve my card.
I realized my mistake about two hours later.Â I called my bank and they immediately ‘locked’ the card from further use.Â They also put a ‘watch notice’ on my checking account for any possible fraudulent use.Â I was really impressed by the speed with which they handled the issue.
I checked my mailbox today and my new debit card arrived, just like they promised.
With all of the negative stories about banks and big financial companies, I thought it would be appropriate to report that Wachovia promptly answered my call, took the necessary steps to prevent theft, and delivered a new card, just like they promised.
As a side note – I have been very, very busy this week.Â My wife is less than five weeks away from her due date, my daughter has been sick, and I have been ‘swamped’ at work.Â But, hopefully things will slow down in the next few days and I can get back to my regular blogging / podcasting schedule.