Random Thoughts

Rant Number 2…Where I Get Angry At My Bank!

Hmm…Well, I received a strange note from the old bank today, stating that my account was, get this, PAST DUE! Say what. This is ridiculous. Not only am I NOT past due, I actually OVER-PAID my bill for 10 bucks last month. What was up? Well, it seams that I sent my first partial payment in “too early” and thus is was credited towards principle for LAST months bill, and I owed the entire amount for this months bill, not just the remaining partial payment. Well, this seems stupid to me, because the loan is a simple-interest loan, and the interest is charged “daily” so there really is no such thing as “principle”, just the remaining balance. Well, I talked to a CSR and she said that I paid “too soon.” It was a trippy conversation, but she was going to credit my account for the late fee charge, and fix everything. But, here is the stupid part, even though they sent me this letter claiming that late fees could be reported to credit agencies, and even though the letter was a threatening, now that everything is cleared up, THEY WOULD NOT SEND ME A LETTER APOLOGIZING FOR OR ACKNOWLEDGING THEIR MISTAKE. In fact, she said, “the letter we sent is no big deal, and there is no need to send you a letter of correction.” Well, I am going to call back every day for the next 2 weeks, until I can verify that they have corrected the problem, and bug her until I receive my letter. I want PROOF of their MISTAKE. The original loan documents say NOTHING about paying to “early” in a billing cycle. Stupid. I will NEVER get another car loan, especially from these goofs.