Category Archives: Customer Service

It Never Hurts To Call

I got dinged with a late-payment fee. It happens. Last month, it happened to me.  Twice. I’m usually very thorough when it comes to paying our bills on time.  However, last month, something happened, and not one, but two bills … Continue reading

Posted in Customer Service | 2 Comments

Keeping A Close Eye On Those Medical Bills

I recently had to have a kidney stone removed.  The hospital estimated the cost of the procedure, and offered me a 20% discount – if I paid my portion on the day of the procedure.  I paid the estimated amount … Continue reading

Posted in Customer Service, Tips | 7 Comments

Laptop In Need Of Repair

This will be my last post from my laptop this week.  The hinge connecting the lid of the laptop to the base of the laptop is broken.  I contacted Lenovo’s customer support staff last week, and they sent a box, … Continue reading

Posted in Customer Service | 5 Comments

Kroger Ending Baby Club Rewards Program

If you are enrolled in Kroger’s Baby Club rewards programs, be sure to check your mail.  I just received a letter from them, notifying me that they have decided to end their current Baby Club program, effective yesterday.  Inside the … Continue reading

Posted in Customer Service, Saving Money | 2 Comments