Category Archives: Customer Service
Keeping A Close Eye On Those Medical Bills
I recently had to have a kidney stone removed. The hospital estimated the cost of the procedure, and offered me a 20% discount – if I paid my portion on the day of the procedure. I paid the estimated amount and had the procedure. Today, I received the actual explanation of benefits from my insurance [...]
Laptop In Need Of Repair
This will be my last post from my laptop this week. The hinge connecting the lid of the laptop to the base of the laptop is broken. I contacted Lenovo’s customer support staff last week, and they sent a box, via FedEx, that I’ll use to ship my laptop to them for repair. I purchased [...]
Kroger Ending Baby Club Rewards Program
If you are enrolled in Kroger’s Baby Club rewards programs, be sure to check your mail. I just received a letter from them, notifying me that they have decided to end their current Baby Club program, effective yesterday. Inside the letter was a coupon, equal to the value of my current points balance – in [...]
A Good Experience With Paypal
I recently sold an item on eBay. When the buyer tried to make payment via Paypal, the payment was rejected. I contacted Paypal, via the customer service number listed on their website and within two minutes, I was connected to a customer service representative and the problem with my account was promptly corrected. (For some [...]
