Comments on: Online Billpay “Issues” (Or, Why Wachovia Disappointed Me Today…)

By: Judy

Judy — Wed, 09 May 2007 19:29:57 +0000

Have been using Wachovia for many years. The only problems I’ve ever had with Billpay is on the biller’s side. And then, Wachovia went out of their way to get things straightened out. Fortunately, I’ve not had problems with Wachovia in any way.

By: PG

PG — Wed, 02 May 2007 12:39:15 +0000

I do not understand why you guys are using bill pay for starters especially for paying your utilities. Check out the websites of the utility compamies. Most of them do have a feature that lets you pay your bill by electronic withdrawal from your checking account. That cuts out the middle man. I have the feeling that bill pay is some way to rip you off anyway by withdrawing your money from your account right away, keeping it in their general funds accounts for a couple days to earn interest (= increase banks profits) and then passing it on to the biller.

By: Ed

Ed — Sat, 28 Apr 2007 03:53:25 +0000

I don’t like the fact that they deduct the amount from your account when the check is cut instead of cleared.
Granted with electronic clearing now-a-days even personal checks clear quicker, but can you imagine the interest that is being made when money is taken out immediately but not actually delivered for a number of days later? Times that by the thousands of clients using bill pay and it is no wonder there is no charge for it, the bank is making, well….bank!

By: Around the PF Blogosphere: April 27, 2007 | The Sun’s Financial Diary | A Personal Finance Blog on Saving and Investing

Sat, 28 Apr 2007 02:14:34 +0000

[...] Credit Needed says he was disappointed by Wachovia’s online bill pay service. Lesson learned: Always give yourself some room making a payment, online or by [...]

By: NCN

NCN — Fri, 27 Apr 2007 21:00:25 +0000

Sam,
Did you read the Wachovia FAQ? It CLEARLY states that payment WILL arrive ON OR BEFORE the date that you schedule… cut and dry…
NCN